Warranty and Return Policy

ONE (1) YEAR PARTS AND LABOR WARRANTY. COMPANY WARRANTS ITS EQUIPMENT PURCHASED BY CLIENT, WHEN USED UNDER NORMAL CONDITIONS, TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP. THIS LIMITED WARRANTY APPLIES ONLY WHERE THE SYSTEM HAS BEEN PROPERLY INSTALLED, OPERATED AND MAINTAINED IN ACCORDANCE WITH COMPANY'S INSTRUCTIONS. EQUIPMENT LOSS IS NOT COVERED BY THIS WARRANTY NOR IS DAMAGE TO EQUIPMENT FROM ACTS OF GOD, THEFT, TERRORISM, FIRE, VANDALISM OR ABUSE.  ONSITE SERVICE AND PACKING MATERIAL ARE NOT INCLUDED. SHIPPING AND HANDLING OF EQUIPMENT TO AND FROM SECURITY LINES BACK TO CLIENT IS INCLUDED. 

RETURNS CAN BE REQUESTED WITHIN 30 DAYS FROM RECEIPT OF EQUIPMENT.  EQUIPMENT SHOULD BE IN GOOD WORKING ORDER AND NO PHYSICAL DAMAGE.  A 25% RESTOCKING FEE PLUS ANY SHIPPING CHARGES WILL BE APPLIED.